3CX Phone System features
native clients for Mac and Windows OS, allowing you to easily manage
your phone calls, whether in the office using CTI and your desk phone,
or on the road using the inbuilt soft phone. See presence status of your
colleagues; configure call forwarding rules, log phone calls in your
CRM package (Pro edition) or setup conference calls with a few mouse
clicks.
Control your Desk phone when in the Office Using CTI
3CX Phone System includes a CTI mode that
allows you to control your desk phone. Launch calls on your desk phone
without typing the number – 3CX Phone will send the number to your desk
phone.
Use Inbuilt Soft phone to Make and Receive Calls when Out of the Office
3CX Phone features an inbuilt soft phone
that allows you to make and receive calls via the office phone system
from your computer, even whilst out of the office. Work seamlessly with
your colleagues as if you were in the office – and save big on phone
call costs and improve productivity.
FREEDOM TO THE NETWORK MANAGER
With 3CX, network managers break free
from the archaic user interfaces of conventional PBXs and from the
traditional PBX vendor. With the intuitive web-based console,
administrators can easily create extensions and make PBX configuration
changes without needing the PBX vendor.
Because 3CX Phone System is just another
Windows server application, it is easy to manage too. It can be
monitored just like any other Windows server application using your
existing network monitoring package.
As 3CX Phone System is completely
software-based, it provides many advantages over a traditional PBX or an
IP PBX appliance. It’s easier to manage and control and you do not need
to learn how to update and troubleshoot an obscure home-made Linux
version.
A software-based phone system scales a
lot better too — just adds more phones and lines as you go along without
being limited by the ports or processor on the appliance. You can
install 3CX Phone System on your existing server or virtualize it and
eliminate extra hardware, energy and management costs. You can easily
backup your PBX and restore it on another machine in case of hardware
failure – an impossible task when an appliance breaks down.
