Monday 28 July 2014

Looking for phone systems in Brisbane

Phone systems Brisbane are available in a variety of configurations, offering an ever-growing range of features and benefits. The most advanced small business phone systems today run on Internet Protocol (IP) networks—the same network many small businesses use to connect employees, devices and information resources. Using the right handsets and phone systems can improve the way you talk to your customers and suppliers. To help you, we have a wide range of products designed to meet your unique business needs.

Bussines phoneEvery business uses telephones, but for small businesses, selecting an office phone system is even more important. It is the lifeline that connects small business owners with their employees, customers and vendors. A phone system for small business must be reliable and easy to use to keep you connected, no matter the circumstances. The right small business phone system can give your people the tools they need to be more efficient. Does your workforce need easy access to rich-media conferencing tools? Do workers need one phone number that simultaneously rings on multiple devices? It’s important to know which tools your workforce needs, so you can choose wisely among the many small business phone systems available.

Written By: – Terry King
Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

For More Information Visit: – Phone Systems Brisbane

Reliable, Inexpensive and Feature Rich VoIP Systems Brisbane

Voice over Internet Protocol (VoIP) is simply a technology that converts sound into digital voice communication and transfers it using the same technology that powers the Internet. VoIP for business is gaining in popularity and many providers are jumping on the bandwagon. Our VoIP solution for business is hosted in the cloud and is often preferred over traditional land lines, hardware-based IP phone systems or even basic hosted VoIP services because it:
  • Includes robust calling features that enable staff to be more efficient and productive
  • Provides greater mobility for remote users who only need the internet to connect Offers greater flexibility for organizations needing to move offices, open new locations or ramp up/down staff quickly
  • Requires less resource to support, maintain and administer your phone service, allowing you to focus on your business instead of the phones or dealing with phone companies
voip sysVoIP framework is a monetarily shrewd decision for some organizations. Such frameworks can possibly decrease the measure of cash a business uses on phone administration. One reason that VoIP is less expensive is on account of it uses one physical system in as much as conventional telephone lines oblige numerous systems, especially when calls are directed crosswise over systems abroad.

For More Information Visit: - VoIP Systems Brisbane

Robust VoIP Phone System at Affordable Price

VoIP phone sys­tems use an Inter­net Pro­to­col for the trans­mis­sion of voice and mul­ti­me­dia com­mu­ni­ca­tions. This technology provides one of the biggest advantages – that of cost savings. On average, using VoIP can save you up to 40% on local calls and 90% on international calls. Since VoIP uses the Internet as its backbone, you can speak as long as you want without incurring any additional charges. In addi­tion to cost-reduction ben­e­fits, VoIP sys­tems pro­vide new inter­op­er­abil­ity and flex­i­bil­ity to an organization’s com­mu­ni­ca­tions system advanced functionality includes:
  • Virtually unlimited conference calls
  • Voicemail-to-email
  • “Find me, Follow me” call forwarding
  • Call Blocking
  • 3-way calling
  • Fax
VoIP phone systems also provide excellent benefits for multi-location companies. And for the mobile workforce, calls can be transparently forwarded to other phone systems, including mobile phones and soft phones. VoIP frameworks permit more amazing access for your business representatives. 10 years back, an organization normally just had such a large number of telephone lines accessible for utilization. Today, experts can get to the VoIP framework to talk when they have to without the impediments of customary telephone frameworks.

VoIP Phone System: An Excellent and Robust Communication Solution

phone systems1The VoIP Phone System is one of the best products offered by NORCOM Communication, a reliable VoIP software development company. Our IP phone system delivers the premium quality of calling service and let you feel the unmatched communication experience. The VoIP Phone System provided by us is unbeatable when it comes to the business communication because it is developed keeping all the latest requirement of business world in mind. The whole VoIP communication set up is established at extremely affordable price with our top grade and reasonably priced VoIP software.

For More Information Visit: - VoIP Systems Brisbane 

3cx Phone System Features and Benefits

3CX Phone System for Windows is an award-winning software-based business phone system that replaces a traditional proprietary hardware PBX. It is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It is easy to manage by system administrators as it integrates well with Windows Network infrastructure.

3CX KEY BENEFITS
  • No need for separate phone cables as the phone system uses the existing data network
  • Easier to install and manage via its web-based management console
  • Far less expensive than a hardware-based PBX
  • Allows employees to hot-desk and tele-work
  • Users can configure their extensions themselves using the self-service User Portal
  • Utilize any SIP phone instead of being locked into one vendor
  • Receive and make calls via existing phone lines using VoIP Gateways
  • Save on call costs with ‘out of the box’ configurations for popular SIP / VoIP providers
  • Connect branch offices seamlessly
Best 3cx
KEY FEATURES
  • 3CX Assistant – Desktop Call Control
  • 3CXPhone – integrated VoIP SoftPhone
  • Web-based management console for easier administration
  • Unlimited extensions
  • Windows 2008 server integration – run a PBX virtualized
  • Unified Communications – set presence and eliminate phone tag
  • MS Outlook / Salesforce.com integration – launch calls directly from your favorite CRM
  • Fax server
  • Unified Messaging – receive voice mail and fax via email
  • Auto-attendant / digital receptionist, Paging and intercom
  • Phone provisioning
  • Call queuing
  • Call recording
3CX Phone System is modern, software based VoIP Hotel PBX that is easy to manage and very cost effective to buy. It includes special hotel features and allows you to replace your old and expensive Mitel, Nortel, NEC, Siemens or other Hotel-PBX. You can easily re-use the existing analog phones in your hotel rooms – there is no need to upgrade them to IP phones.

Benefits Of Using PBX Systems Brisbane



The communication systems in business these days have come to an amazing turn, all thanks to the revolutionary creation of Internet telephone and how it is possible to make calls through the Internet. The availability of the IP PBX phone system has indeed brought countless of benefits to a budding business as compared to what the traditional or standard pay phone systems used to offer. This has indeed become the ultimate solution for those businesses with many other branches as well as for those businesses that only have small operators to start with.

There are plenty of used PBX systems available that are worth the savings for what the company gets out of it.

1 – Bonus features – for a price.

Buying PBX systems new means that all the newest features will be available. However, this comes at a price – usually much more than buying a used PBX system.

2 – Cost concerns or feature concerns?

Buying PBX phone used saves a great deal of money, but may not have all the same features that are available with a new PBX system. Again, just because it’s a used system doesn’t mean it’s features aren’t perfectly functional for a business’s needs.

3 – Quality Control factors are important.

Buying new PBX phone systems guarantees the company a high degree of quality control, and are typically expandable.

4 – Growing pains for new systems aren’t found in used systems.

Buying used PBX phone systems can be superior in that the older bugs and glitches have been worked out, meaning new “breaking in” problems have already been resolved.

5 – Service providers are equivalent for both used and new systems.

PBX
Full service providers are available for both new and used PBX systems. When buying PBX telephone systems either new or used, it is important to make sure that, if they are hosted services, that the providers offer proper maintenance and repair services.


It is very easy to set up the available features with call handling with the PBX phone systems. Your company could do some upgrade with their telecommunication and go for the IP PBX system, which will certainly become a worth it kind of investment because of its features and benefits among many others. A PBX phone system is basically a switching system that interconnects a company’s telephone extensions with each other and the outside telephone network. The earlier systems were made up of only fixed telephone lines. With the arrival of Voice over Internet Protocol (VoIP), PBX phone system now interconnects not only the fixed telephone lines but also the Internet.

Written By: – Terry King

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

For More Information Visit: - Pabx Systems Brisbane

Thursday 24 July 2014

Choose a Business Phone System

Selecting the appropriate phone systems is a crucial part of running a business. Phone systems can be used as a powerful marketing tool to promote your business and gain more revenue. Through an appropriate phone system, you will be able to run your business smoothly and provide a hundred percent customer satisfaction.

Selecting a Suitable System:

The phone systems now days are modern with multiple functions giving you the ability to simplify routine tasks in your business, making work easier and faster. In addition, choosing the right phone system for your business will also give you increased profit because you will be able to achieve your desired marketing results as these phone systems can be utilized in marketing your business.
Phone System
When choosing for the appropriate phone system for your business, you should consider reviewing the features of the phone system and check if it will suit your business needs. You should also consider the usability and the maintenance of the phone system.

Written By: – Terry King

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au


For More Information Visit: – Phone Systems Brisbane

Inexpensive and Feature Rich VoIP Systems Brisbane

Flexibility: - With VoIP phone systems, you have none of those problems. Although there will be an initial setup by tech support to the company you choose, you’re pretty much good to go on your own once you have the initial installation complete. You can handle most changes, including adding extra options, features, or users, through an easy-to-use web interface, no extra tech support needed.

Tons of features, no extra cost: – Analog telephone services will tell you that theirs is the best — but that’s not really true. Although they do offer most features offered by IP phone systems, you’ll pay for them, service by service. With VoIP, you’ll pay your monthly service fee, and most features (features like call waiting, caller ID, call forwarding, voicemail, etc.) are included at no extra cost.

Better call quality: – Again, most analog telephone services will tell you that VoIP sound quality is inferior to analog quality, but again, that’s not true. In fact, since VoIP has come out of its infancy and is now an established service, it’s just about as reliable as analog telephone services, with much better sound quality. Because analog signals are converted to digital ones, you get faster, clean transmission of the signals, which means better sound quality for you — even for long-distance or overseas calls.

You won’t pay extra for IP phone systems’ long-distance, either
You already get lots of great features at no extra cost over your monthly fee, but with these phone systems, you won’t pay extra for most long-distance calls, either. Domestic long-distance calls are almost always included in companies’ phone IP plans; while you will likely pay a little bit for overseas long-distance calls, the cost is much less expensive as compared to traditional analog services.

Reliability: - Reliability is perhaps the one area where analog phone services trumped VoIP services. When high-speed Internet was in its infancy, it did indeed have a reliability problem as compared to traditional analog services.

For More Information Visit: – VoIP Systems Brisbane 

VOIP phone system is one of the latest technological innovations

However, few people know about the ins and the outs of the technology and so the following article will give you a little insight into what it is, what it can do and how you use it! By the time you have finished reading, you will have more than enough basic knowledge to use a system effectively.

Equipment: – In order to be able to use a system, you first need to obtain a computer. Without a computer it is extremely difficult to make calls. There are some mobile devices that allow VOIP functionality but they are less widely used and not as convenient.
Voip System1

How Does VOIP Work?

When you call an individual over a phone system, you are literally calling him or her over the Internet. The technology behind the call itself is very similar to that used to transport your voice over a phone line, with the main difference being that it is carried through your broadband connection instead! If you still happen to be on a dial-up connection then it is doubtful that VOIP will work for you.

3CX Phone System features native clients

3CX Phone System features native clients for Mac and Windows OS, allowing you to easily manage your phone calls, whether in the office using CTI and your desk phone, or on the road using the inbuilt soft phone. See presence status of your colleagues; configure call forwarding rules, log phone calls in your CRM package (Pro edition) or setup conference calls with a few mouse clicks.

Control your Desk phone when in the Office Using CTI

3CX Phone System includes a CTI mode that allows you to control your desk phone. Launch calls on your desk phone without typing the number – 3CX Phone will send the number to your desk phone.

Use Inbuilt Soft phone to Make and Receive Calls when Out of the Office

3CX Phone features an inbuilt soft phone that allows you to make and receive calls via the office phone system from your computer, even whilst out of the office. Work seamlessly with your colleagues as if you were in the office – and save big on phone call costs and improve productivity.

FREEDOM TO THE NETWORK MANAGER
With 3CX, network managers break free from the archaic user interfaces of conventional PBXs and from the traditional PBX vendor. With the intuitive web-based console, administrators can easily create extensions and make PBX configuration changes without needing the PBX vendor.

Because 3CX Phone System is just another Windows server application, it is easy to manage too. It can be monitored just like any other Windows server application using your existing network monitoring package.
3cx_phone system
As 3CX Phone System is completely software-based, it provides many advantages over a traditional PBX or an IP PBX appliance. It’s easier to manage and control and you do not need to learn how to update and troubleshoot an obscure home-made Linux version.

A software-based phone system scales a lot better too — just adds more phones and lines as you go along without being limited by the ports or processor on the appliance. You can install 3CX Phone System on your existing server or virtualize it and eliminate extra hardware, energy and management costs. You can easily backup your PBX and restore it on another machine in case of hardware failure – an impossible task when an appliance breaks down.

Wednesday 23 July 2014

Business PBX is a telephone switching system


PBX
If you are running a business with 25-40 employees, you might probably be requiring the latest type of communication equipment and services. Your office telephone systems will need connectivity with all the departments of the organization but instead of calling direct, it is best to route through the centralized operator who can facilitate the calling or call routing and this is what the PBX will do.

Normally small businesses may not have more than one or two PSTN lines. So, a PBX will connect the different departments or the employees of the organization by providing the extensions to different locations using the one or two PSTN lines.

The acronym PBX is a phone company abbreviation for Private Branch Exchange. It is a term used to describe an automated system for handling multiple phone lines. Call forwarding, call hold, voicemail, auto attendant, 3-way conferencing are some of the key features of a small office/ business PBX. Voice over Internet Protocol (VoIP) can be an option you can have if you so choose.

pabx Systems
A Small Business PBX – A small and medium business PBX is a telephone switching system that manages incoming and outgoing calls for internal users. A small business PBX is connected to the public phone system and automatically routes incoming calls to specific extensions.

IP-Based Business PBX – An IP PBX can do everything a traditional small business PBX can do and lot more. It performs the switching and connecting of Voice over IP as well as landline calls. A conventional PBX requires two networks – one for data and another for voice whereas an IP PBX system runs on an IP data network, which saves costs and minimizes network management.

Written By: – Terry King

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

For More Information Visit: – Pabx Systems Brisbane

Monday 14 July 2014

Phone Systems Brisbane For Your Business

Choose the Best Business In the present world, phone systems are an absolute necessity in all types of business organizations. The purchase of a phone system is one of the most important investments in any business establishment. Telephones are the easiest and most convenient sources connecting entrepreneurs with customers. A guide to phone systems becomes relevant in this context.

A Phone System Brisbane can be chosen, depending on various factors. This includes the number of extensions needed within the establishment. The new business phone system should support already exiting equipment such as voicemail, messaging on-hold, headsets or conferencing devices.

phone systems brisbane2
NORCOM Communication provides detailed information on Phone Systems, Small Business Phone Systems, Affordable VoIP Phone Systems, 3cx phone system, Pabx phone system and Professional Business Phone Systems and more.An effective business phone system is one that benefits both the company and its customers, so that one can easily get in touch with the other without encountering any problems. A complicated phone system, such as one that provides several automated choices, will surely make a potential buyer move on to another company that is less complex.

Written By: – Terry King

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

For More Information Visit: – Phone Systems Brisbane

Taking Advantage of VoIP Systems Brisbane Technology

How Does VoIP Benefit Companies

Voice over Internet Protocol refers to technology that allows the conversion of the analogue audio signal of a phone call into digital data that can be transported over internet protocol networks. This is an alternative to traditional telecommunication where calls are delivered over phone lines connected to a public switched telephone network. In recent years, more and more businesses have been making the switch to VoIP because of the advantages it offers. But exactly how does VoIP benefit companies?

The single greatest advantage of VoIP is its low cost, in everything from its installation to its use and maintenance. Unlike traditional phone systems, it requires no specialized equipment, such as that used for private branch exchange (PBX), for its installation: the most basic set-ups only need a voice gateway connected to a router and IP-ready communication devices. Making calls using VoIP technology allows companies to avoid per-call costs and long-distance charges, as the information travels over a broadband internet connection rather than phone lines.

phone systems1

Also, the system routes only the necessary data along the least congested pathways. Multiple calls can be made at the same time over just one broadband connection, and data other than voice calls can be sent over the same system. This renders telecommunication with VoIP highly efficient, allowing for increased productivity at lower cost. VoIP phone system adapters are another means of communicating with VoIP.

For More Information Visit: – VoIP Systems Brisbane 

Advantages of VOIP Phone System For Business



NORCOM Communication allows companies to take advantage of phone system updates that improve connectivity and in turn help relations with clients and vendors. If your business isn’t equipped with VoIP systems, for instance, you may find your business is at a disadvantage compared to competitors with upgraded phone equipment. The calls you miss due to downtime could make the difference between a successful quarter and a disappointing one. 

The reason for the growing interest that this technology is leading to is explained by the significant benefits that its adoption can be used to obtain than the traditional telephony:

* Reduction in operating costs;

* Reduction of investment in infrastructure;

* Increased productivity through new features.

VoIP phone system refers to a system of technologies that involve voice communications over IP networks. In short, a VoIP phone system is simply one that utilizes the Internet rather than land-line phone connections. Through such a system, one’s phone system, fax, and voice-messaging functionality is transported over the Internet – the result is typically clearer communication and ease of use.

Standard and proprietary technologies

voip
As VOIP technology is important to distinguish between products based on proprietary technologies and products based on standard technologies. All VOIP systems, to support telephone service, must make, in concert with the other, a series of elementary operations that the PSTN network is running normally at each call. Small businesses pay almost four times more per employee, for traditional phone services, than large businesses. VoIP service providers recognize the emerging market in small scale businesses and offer packages specially tailored to that business size. VoIP phone systems can collect detailed data on the telephonic activity of the business such as incoming numbers, time of call, receiving extensions and more. All this information can be collated in a spreadsheet and provided to top management to take business decisions.

For More Information Visit: – VoIP Phone Systems

Customer Satisfaction With 3cx Phone System


The 3CX Phone System Pro edition provides professional call center features at an affordable price for small to medium sized businesses. Boost your customer care agents productivity by reviewing real time queue and agent statistics. Supervisors can review the number of calls in a queue, how many calls have been answered or unanswered, average and longest wait-times and more. Improve your customer’s satisfaction with the Call Back feature. Customers can hang up after a configurable length of time and maintain their position in the queue.

Using the Listen feature, supervisors have the ability to listen in to calls. The Whisper feature allows the supervisor to speak directly to an agent, giving them vital feedback whilst on the call and without the customer hearing. The Barge feature allows the supervisor to enter the call and assist the customer

Further. With more detailed call center driven reports, you’re always up to date with how your customer care is developing.

 Wrap-up time assigns a configurable amount of time for your employees to carry out any admin tasks or to complete other follow-up tasks. The SLA alerts feature allows supervisors and managers to be notified when callers have to wait beyond a configurable amount of time. 3CX Phone System Pro is a license key only upgrade. Simply purchase the upgrade, and reactivate 3CX Phone System to instantly activate the call.

FREEDOM TO THE USER

3cx phone- system
3CX gives total freedom to the user, by enhancing mobility and allowing staff to work remotely.

3CX Phone System includes a web- based user portal that gives extension users complete mobility and independence.

Users can configure extension preferences using a web browser without help from IT staff.

Call forwarding rules can be created based on time received, caller ID and type of call. For example, calls outside their own working hours can be routed to voice mail or a mobile phone.

This way, crucial calls are never missed, and there is no need to give out personal mobile numbers when out of the office.

3CX is the only IP PBX to include a free Windows VoIP phone, and free VoIP phone apps for iPhone and Android that can be used in or out of the office.

3CXPhone for Windows, iPhone and Android and traditional hardware phones can be used at the same time using the same credentials.


For example, the hardware phone can be used when at the office, but when at home or on the road it is very easy to switch to the soft phone and remain connected to the company’s phone system.

For More Information Visit: –  3CX Phone System

Buying PBX Phone Systems



Buying PBX phone systems for businesses takes careful planning and consideration – choosing among new or used systems often winds up being a matter of budget. Choose what works best for the company’s bottom line, and find features that are best suited for the company within those new and used systems. There are plenty of used PBX systems available that are worth the savings for what the company gets out of it.
  • Bonus features – for a price.
  • Cost concerns or feature concerns?
  • Quality Control factors are import
  • Growing pains for new systems aren’t found in used systems. Service providers are equivalent for both used and new systems.

Communications are vital to the success of any company and having a PBX phone system that is properly installed and configured is key in reducing costs and projecting a professional image for your company. There are many PBX dealers out there but finding one that is both professional and reliable can be tricky business.

A PBX phone system can require a complex configuration to minimize telecommunications costs as well as provide security to prevent toll fraud. This complex configuration requires an intimate knowledge of how VoIP works and its impact on the local area network. This is why having someone well versed in VoIP is essential to a positive outcome. Our network of dealers has installed many systems from various manufacturers and will work with you to insure you’re getting a system you understand at a cost that’s within your budget.

pabxsystems
The cost of a PBX phone system doesn’t stop at the cost of the system itself. Ongoing operating costs should be considered in any VoIP solution. A qualified professional familiar with VoIP systems should also be familiar with the types of communication connected to your PBX and their associated costs. The VoIP professionals in our network can offer recommendations based on projected call volume so that you are minimizing your cost of operation.

Written By: – Terry King

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au


For More Information Visit: – Pabx Systems Brisbane

Thursday 10 July 2014

Phone Systems Brisbane

Once upon a time small businesses used to miss out, or have to pay a fortune for office phones with features and functions  Now days  phone systems for small business really pack a punch as far as features go. Have a look out the phone system option links below. All of the phone systems we sell can be specifically tailored for small business. The phone system manufacturers now really target their products to small business phone systems. Small business phone systems probably make up about 85% of the whole market, so the value for money and features are definitely there. We have small business system packs starting from $1,199 for 4 phones. A that price as an example there isn’t really a need to buy second hand.
phone systems brisbane 1
Communication is very important in today’s business world. So a Phone Systems Brisbaneis considered to be one of the most important purchases for a business. While you reach your customers, clients and partners easily through the telephone, it has to also be the easiest way for them to reach you. They are sure to get irritated if routed incorrectly, disconnected or faced with a bewildering array of automated options.

Written By: – Terry King

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

For More Information Visit: – Phone Systems Brisbane

VoIP Systems Brisbane

VOIP System
VoIP phone systems are used with Voice over Internet Protocol technology. VoIP is the technology used to transmit audio as data or Packets over the Internet to either a computer user or to a landlines telephone. VoIP is increasing in popularity, as it is highly valued for its great quality, low cost, sometimes completely free and has incredible features. VoIP phone systems are a viable solution for business needs as well. This will also allow long distance calls for either free or for just pennies compared to traditional phone services.

You can also use VoIP technology by using Instant Messaging services that have voice options enabled. These include, AOL, Yahoo Messenger with Voice Instant Messenger, Ebay’s Skype, MSN and even Google has started their own VoIP messenger.

VoIP phone system adapters are another means of communicating with VoIP. A VoIP phone adapter will connect between your standard telephones, and your Internet modem. Your phone adapter will come with installation and user instructions. Generally, you will need to power off your computer, then connect the adapter to your Internet modem and then plug your telephone into the adapter’s phone jack. Power everything back up and you should be good to use your phone. You will need to make sure that you have VoIP service previously installed.

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

For More Information Visit: – Voip Systems Brisbane 

VoIP Phone Systems

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phone systems1
How can VoIP phone systems benefit small businesses?

There are many advantages of having a VoIP telephone system to facilitate communication inside as well as outside the workplace. VoIP phone systems are cost-effective, reliable, easily manageable and scalable. VoIP telephone systems benefit small businesses in many ways:

Reliability: VoIP phone systems have proven to be more dependable than analog telephones.

Reasonable cost: VoIP providers offer short-term contracts to business owners. The providers may charge a sign up cost, but that is quite reasonable.

Scalability: Businesses can start with a handful of IP phones and scale up gradually. The growth of the VoIP telephone system can be proportional to the growth in business.

Easy management: VoIP phone systems can collect detailed data on the telephonic activity of the business such as incoming numbers, time of call, receiving extensions and more. All this information can be collated in a spreadsheet and provided to top management to take business decisions.

Maintainable by in-house staff: The existing IT staff can easily maintain the VoIP phone system. VoIP telephone systems are easily integrated with software and do not need expert VoIP technicians for their maintenance.

Business-friendly features: VoIP phone systems offer useful features that can be adopted by small businesses to emulate the business processes of larger organizations. Features such as auto attendants, call queues, extensions, call transfers, and conferences make the business more credible in the eyes of the calling customer. VoIP telephone systems allow users to receive voice mail and fax over email. These features increase efficiency of the staff.

Alternatively feel free to call us any time on 1800687870 to speak with a VoIP expert or to arrange a demo at your office.

For More Information Visit: – Voip Phone Systems

3CX Phone System

Choosing 3CX Phone System, a Windows based. PBX as your next phone system. Why it makes sense to move away from proprietary solutions, skip low performance appliances running Linux and open source and go straight to a REAL software based, commercially supported solution.

By using your mobile phone as your extension you can make free calls to your connected offices and make savings on telecommunications costs.
Best 3cx
3CXPhone for 3CX Phone System allows you to see the presence of your colleagues and their status – whether they’re in or out of the office. You can also easily set up conference calls with your clients, and you have access to the company phone book. Features include:
  • Use your work number rather than your personal mobile number
  • Save on call costs – make free inter-office calls from anywhere
  • Seamless out of office or in office detection
  • Integrated 3CX Tunnel bypasses firewall or provider issues
  • See presence of colleagues
  • Attended and Blind Transfers
  • View call history
  • Company phone book
  • Easily setup conference calls
  • Manage voice mail

Take a look at the brochure or download the Free Edition today and break free from your proprietary PBX!

  • REDUCE YOUR COSTS INCREASE YOUR
  • PRODUCTIVITY & MOBILITY WITH 3CX
  • PHONE SYSTEM FOR WINDOWS
3CX Phone System for Windows is much cheaper than a traditional phone. system. The initial purchase cost and the expansion cost are both much, lower compared to a proprietary PBX, and with 3CX Phone System you also save on maintenance fees from vendors. 3CX Phone System includes enterprise -level features as standard.Businesses do not need to pay extra for advanced features or add-ons, as these are incorporated in the software: inbuilt fax server, digital receptionist, paging/ intercom, integrated voice mail, central phone book and more.


For More Information Visit: – 3cx Phone System

PBX Phone System

PBX phone system is such an integral part of our everyday lives that, for most of us, it goes completely unnoticed. PBX stands for ‘Private Branch Exchange’, and is used as a catch-all term to describe the internal phone systems used by businesses. Nowadays, the technology behind the PBX phone system has advanced to the point where it can offer an incredibly expansive range of extra features, including voice mail, call forwarding and automatic ring-back. At the heart of private branch exchanges, however, lies one simple motive – to save money.
pabx Systems
PBX phone system was produced in response to a common problem – originally, calls within a business would be directed over the public telephone network. This meant that every call made within an office had to be paid for like any local call – even if the colleague that the call was intended for was only metres away! The ability to communicate effectively within an organization with minimal costs was very attractive to businesses, but they were initially slow to take up the PBX phone system – although the system was enthusiastically adopted as technology improved.

Advantages of PBX Phone System:-

One of the advantages of this phone system that many business owners could not pass up is the cost of phone calls. They can save much on phone calls within the company only. As technology progresses, they can do more than just call. There are more features added to the telephone system such as extension dialing and call forwarding. With these additional features, office systems became more competent.

Written By: – Terry King

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

For More Information Visit: – Pabx Systems Brisbane

Tuesday 1 July 2014

Reasonable and consistent prices phone system

Based on the Redcliffe peninsula, a family run business, Norcom Communications was incorporated in 1995 in Brisbane. We provide business telephone systems of any size, and with the remote serviceability of the new IP based systems, we now supply to all parts of Australia. We have fully trained staff and contractors in all parts of Australia.

We have small, medium and larger clients, some with multiple locations around Australia. No business is too big, or too small. We have built our business over 17 years on a list of happy clients. We understand that the success of our business is only achieved through reasonable and consistent prices, great follow up service, and customer satisfaction.

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

For More Information Visit: – Phone Systems Brisbane

Latest technology Voip Systems Brisbane

A VoIP Phone System allows you to connect hardware phones directly to a standard computer network port (which it can share with the adjacent computer). Software phones can be installed directly onto the PC. This means that you do not need to install & maintain a separate wiring network for the phone system, giving you much greater flexibility to add users/extensions. If you are moving into an office and have not yet installed phone wiring, you can save significantly by just installing a computer network.

There are many more aspects and benefits to VoIP that go well beyond saving a few dollars. Sure saving money is great, but as most phone systems are less than 10 extensions, you are going to take a while to get an ROI on the cost of forking out for the new kit. Then again sometimes you will just purchase based on needs or functionality rather than just cost. The cool factor sometimes comes into play too.

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

For More Information Visit: – Voip Systems Brisbane 

Most voip systems have apps for iphone and android

Shared data points. Lowers infrastructure costs, especially on a new site.You can run both your computer and your telephone off the same connection.

Easy to move phones. Anyone who knows how to move data patching can now also move the phone around the office.

Web administration. Access and program the system from a web browser, not from confusing proprietary software.


Easy connect new lines, normally no contracts. There are lots of good voip providers out there, and much lower cost then traditional telephony lines and and best of all, usually no long term contracts. In fact most have no contract terms at all.

Remote phones. you can get apps for you phone that will allow you to make calls via the office phone system, or even have a phone in the home office.

Tie lines between offices. Multi site locations can be tied together over existing data lines to get free calling between offices.

Mobility. Most voip systems have apps for iphone and android so that you can have a mobile extension on your phone wherever you go.

There are also wifi portable phones and even wifi desk phones that will work on most systems.


Feature rich. Because phone systems and telephony have come together, features that you used to pay an arm and a leg for now come as standard features. Call queueing, automated attendant, voice mail to email and fax to email are pretty much standard features on the better voip systems these days. Open source systems like elastix or any of the asterisk based systems do this free of charge, no license fees.

Alternatively feel free to call us any time on 1800687870 to speak with a VoIP expert or to arrange a demo at your office.

For More Information Visit: – Voip Phone Systems

Choosing 3CX Phone System

Choosing 3CX Phone System, a Windows based.PBX as your next phone system.


1. Windows is much easier to manage than Linux or an appliance

2. Use existing hardware or virtualize and save!

3. Easily provision and manage gateways, trunks and phones from 3CX

4. Slash PBX and telecom costs

5. Softphones included for Windows, Mac, Android and iOS

6. Leverage mobility and increase productivity

7. Easily Manage extensions, PBX features and phone lines yourself!

8. A Windowsbased

PBX scales much better!

9. Hardware and Vendor independent – no vendor lock in!

10. Easy Integration with business applications for increased productivity and better customer
Service

For More Information Visit: – 3cx Phone System

Latest tendencies in PBX phone system

PBX stands for Private Branch Exchange, which is a private telephone network used within a company. The users of the PBX phone system share a number of outside lines for making external phone calls.

A PBX connects the internal telephones within a business and also connects them to the public switched telephone network (PSTN). One of the latest tendencies in PBX phone system development is the VoIP PBX, also known as IP PBX, which uses the Internet Protocol to transmit calls.

Nowadays, there are four different PBX phone system options:
  • PBX
  • Hosted/Virtual PBX
  • IP PBX
  • Hosted/Virtual IP PBX

IP PBX is a software-based PBX phone system solution which helps accomplish certain tasks and delivers services that can be difficult and costly to implement when using a traditional proprietary PABX.

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

Written By: – Terry King

For More Information Visit: – Pabx Systems Brisbane