Professional 3cx Phone System

CRM integration with Outlook, Dynamics, Salesforce & Sage ACT!

With 3CX’s CRM integration you can launch calls from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call journalling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities without the need for manual call logging. Note: Microsoft Dynamics, Salesforce, SugarCRM and Sage ACT! integration requires the 3CX Phone System Pro Edition.

Control your Deskphone when in the Office Using CTI

3cx Phone System includes a CTI mode that allows you to control your deskphone. Launch calls on your deskphone without typing the number – 3CXPhone will send the number to your deskphone.

Use Inbuilt Softphone to Make and Receive Calls when Out of the Office

3CXPhone features an inbuilt softphone that allows you to make and receive calls via the office phone system from your computer, even whilst out of the office. Work seamlessly with your colleagues as if you were in the office – and save big on phone call costs and improve productivity.

Easy Call Conferencing

Call conferencing is a great productivity feature but can be difficult to use. Not so with 3CXPhone – Simply add conference recipients (internal & external) and schedule a conference call or add parties to an existing phone call – all with a few mouse clicks and via an easy to use interface.

3CX Phone System for Windows is an award-winning software-based business phone system that replaces a traditional proprietary hardware PBX. It is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It is easy to manage by system administrators as it integrates well with Windows Network infrastructure.

Customer Satisfaction With PBX Phone Systems

Pabx Systems Brisbane used to only be reserved for large enterprises, but over the years the prices in installation and running costs have been reduced significantly; which means any business can now invest in an office phone system.

Features of PBX phone systems include; welcome messages, call holding, call conferencing, automatic call distribution, a directory of extension numbers and archiving of call records. There are many other features available depending upon the type of system you invest in and if you require and third party plugging.

The PBX phone system is such an integral part of our everyday lives that, for most of us, it goes completely unnoticed. When you call a company, do you stop to wonder what system is in place that pipes ‘hold music’ to your ears? Which service directs you to a customer service operator? Which service allows you to leave a message when the person you’re calling is away for the day?

PBX systems became increasingly integrated with computer technology - making it easier and easier for businesses to manage incoming calls effectively and offer flexible internal communications for employees. The latest development in private branch exchange technology is integration with VoIP, or ‘Voice over Internet Protocol’. An internet-based system eliminates geographical restrictions from a company’s internal communication system, meaning that colleagues can be contacted effectively whether they are in the same office, at another business location or even whilst travelling.

A PBX phone system is basically a switching system that interconnects a company’s telephone extensions with each other and the outside telephone network. The earlier systems were made up of only fixed telephone lines. With the arrival of Voice over Internet Protocol (VoIP), PBX phone system now interconnects not only the fixed telephone lines but also the Internet.

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

Why Use a Phone System Brisbane?

Norcom Communications offer a Phone Systems Brisbane range that includes IP Phone Systems, Hybrid Phone Systems, Digital Phone Systems and Analogue Systems which are easy to set up, and offer flexibility and manageability making them the ideal phone system solution for your business.

Why Use a Phone System Brisbane?

Strong communication with customers is essential for any small business to thrive. To ensure customers can easily reach representatives from your company, you need a quality office phone system. Many basic calling features are included with these systems, such as call transferring, automated attendants and customizable voicemail messages.

Many systems provide more-advanced capabilities, including unified messaging, computer-integration and instant-messaging tools. The type of phone system your company needs will vary based on your size, traffic volume and the type of work you perform.

Call now to speak to a systems expert, 1800 68 78 70, or email us with your needs info@norcom.com.au

Reliable VOIP Systems Brisbane

Voice over Internet Protocol is, put simply, Internet telephony – the transmission of voice traffic over a dedicated high-speed broadband connection instead of traditional wires. Call quality is at least equal to that of a standard (analogue) phone and often far better. Another popular choice in VoIP phones is the cordless VoIP Phone Systems  These cordless VoIP phones are not the same as VoIP wireless or Wi-Fi phones systems. These phones are similar to cordless standard phones. They will work in your house, but not outside, apart from your basic VoIP service.

The ideal VoIP Systems for growing businesses

Daisy’s Voice over Internet Protocol (VoIP) solutions offer your business greater communications flexibility with additional features and significantly reduced costs. VoIP systems are easy to set up and maintain without the burdens of complexity, cost and training that standard telephony equipment often demands.

With a VoIP solution from Daisy your business benefits from free office-to-office calls, flexible call routing and savings in both line rental and call costs. It’s very easy to get started with VoIP and your business phone line system will be scalable, meaning it can be expanded as your business grows plus your phone lines are exceptionally easy to manage. VoIP Phones Systems are fast becoming popular in home and offices. Learn about the VoIP phone options currently available on the market.

IP and VoIP telephony solutions that can help realize costs savings, productivity gains, improve flexibility and increase business agility. Voice over Internet Protocol is, put simply, Internet telephony – the transmission of voice traffic over a dedicated data connection instead of traditional wires. Daisy provides high quality managed connectivity to ensure the highest possible quality.

VoIP Phone Systems

VoIP Phone Systems is short for Voice over Internet Protocol. Despite being around for many years, VOIP has only really taken off in the last few thanks to much lower start-up and running costs. VoIP phone systems also provide excellent benefits for multi-location companies. And for the mobile workforce, calls can be transparently forwarded to other phone systems, including mobile phones and softphones.

Because VOIP technology uses a network like the Internet, this has allowed for a number of benefits:

• Reduced call costs
• Enhanced and advanced phone functionality
• Reduced hardware costs
• Reduced maintenance costs
• Add a secondary phone line for little cost

VoIP phone sys­tems use an Inter­net Pro­to­col for the trans­mis­sion of voice and mul­ti­me­dia com­mu­ni­ca­tions. This technology provides one of the biggest advantages – that of cost savings. On average, using VoIP can save you up to 40% on local calls and 90% on international calls. Since VoIP uses the Internet as its backbone, you can speak as long as you want without incurring any additional charges.

3cx Phone System

3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware).

Benefits Offered by 3CX Phone System

• Easier to install & manage via web-based configuration interface
• Far less expensive to purchase and expand than a hardware-based PBX / PABX
• Improve productivity with presence, desktop based call control and extension management
• No need for separate phone wiring – phones use computer network, easy hot desking!
• Deliver mobility with 3CX Phone System by allowing employees to work from home using a remote extension
• Choose between popular IP hardware phones or softphones – no vendor lock in
• Receive & make calls via the standard PSTN using VoIP Gateways or cards
• Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!

Benefits & Features

Evolve your communications with 3CX Phone System for Windows - an IP Phone System that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VOIP services and traditional PSTN phone lines.

3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VOIP service provider. Its web-based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to easily work remotely.

PBX Phone Systems

The best aspect of using a Pabx Systems Brisbane is that it requires minimal investment. As compared to other phone systems, these phone systems also come up with an effective call management system that comprises of several interesting options. These useful features include call distribution, call conferencing, auto attendant, call waiting and voicemail etc. In short, the virtual phone system ensures that the communication inside the organization is coordinated efficiently.

Another amazing benefit of using the PBX phone systems in your office is that you can even answer calls outside your office. This can be made possible by answering calls from your alternate numbers and that include your residence as well as cell phones. This can be done by using the ‘find me follow me’ call forwarding option in the virtual phone system. This makes it possible to allow your employees to work even from home without altering the productivity of the business. Those calls which are not answered are transferred to the voicemail box option, wherein there would be an option that allows the callers to place voice messages.

Why Use our Virtual PBX?

• No Costly Hardware – Save Big
• Easy Setup with 24×7 US Support
• Plug-n-Play Phones
• No Contracts
• Top-Rated Phone Service Provider

Pabx phone system replaces expensive pbx hardware systems to manage business phone greetings, menus, routing, extensions, voicemail and other functions. Phone.com’s award-winning virtual pbx system delivers big business phone features at a small business budget.