The Benefits of PBX Telephone Systems

PBX telephone systems offer the features of a conventional PBX (Private Branch Exchange). A conventional PBX shares and manages multiple lines within a company and automatically routes incoming calls to specific extensions. It requires two networks, one for data and another for voice.

The Cisco Unified Communications Manager Express, designed specifically for small businesses, combines the features of an IP PBX with advanced messaging and collaboration tools. The benefits of Cisco Unified Communications Manager Express include:

• Increased productivity with applications such as Cisco Unified Call Connector for Microsoft Office, a presence-based tool that provides call control, location, and status of other users
• Single number reach, which automatically forwards incoming calls to other phones based on your specifications
• An intuitive interface for easy installation and administration
• The ability to easily expand the phone system as business needs change
• Norcom communications is a single appliance that’s low-cost, reliable, full-featured, and simple to deploy, administer, and maintain.

Written By: - Terry King

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